Privacy Policy

We collect the following categories of information:

• Account data: name, email address, phone number, delivery addresses, and password (stored in hashed form).
• Transaction data: orders, cart contents, saved addresses, and payment metadata (we do not store full card or UPI credentials).
• Usage & device data: IP address, browser type, pages visited, and cookies that help us improve the Platform.

We use your information to:

• Create and manage your account and verify your identity;
• Process orders, payments, and deliveries;
• Provide customer support and resolve disputes;
• Send transactional, service, and (with consent) promotional communications;
• Detect, prevent, and address fraud or security issues.

We share information only as necessary: with Vendors to fulfil your orders; with payment processors (such as Razorpay) to complete transactions; with logistics partners for delivery; and with legal or regulatory authorities where required by law. We do not sell your personal information.

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Platform is used. You can manage cookies through your browser settings, although disabling them may affect certain features.

We implement reasonable technical and organisational measures — including encryption in transit and access controls — to protect your personal data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Subject to applicable law (including the Digital Personal Data Protection Act, 2023), you may request access to, correction of, or deletion of your personal data, and withdraw consent for non-essential processing. To exercise these rights, contact us using the details below.

LeafyLand is not directed to individuals under 18, and we do not knowingly collect personal data from minors without parental consent.

We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated revision date.

For privacy-related requests, write to privacy@leafyland.com or LeafyLand, B21, T.V. Industrial Estate, S.K. Ahire Marg, Worli, Mumbai 400030.